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Getting Started with OMS

Overview​

The OMS (Order Management System) is a supplementary product designed to work with the Omnitron platform within the Akinon Commerce Cloud system. OMS streamlines the management of various aspects of your business, including:

Functionality​

The OMS (Order Management System) enables the brand to manage the order supply and delivery processes as needed.

  • Location Definition: The brand defines the locations used for supply within the OMS. The product and stock information within these defined locations play a crucial role in the planning process via OMS Stock Integration (a mandatory integration).

  • Order Conversion: Each incoming order is transformed into work orders. These work orders contain essential details, including the delivery location. This transformation is accomplished by running the Packaging Rules within the Distribution Scenario prepared by the brand for that particular order group.

  • Work Order Execution: These work orders are categorized into Packaging and Transfer Orders and are automatically displayed on the Akinon Instore application. If the brand does not use the Akinon Instore application in its stores, users have the flexibility to transfer OMS's work orders to their own software through integration with the OMS Webhook services. The actions carried out for these work orders can subsequently be relayed back to the OMS through your software using the OMS Command API integration.

Integration​

To ensure functionality of the OMS application :

  • Stock Locations should be defined wtihin the OMS and their tasks should be specified in the scenarios.
  • The core service that OMS relies on during the planning phase is the inquiry of product inventory. Integration with this service is mandatory for smooth operation.
  • Work orders created after planning are opened for the operations of the stores upon reviving the Akinon Instore application.
  • The Instore application facilitates the execution of all work orders to be undertaken by Store employees.

If store operations are to be carried out without using the Instore application:

  • All work orders (Packaging & Transfer Orders) created in the OMS should be transferred to the ERP/Store management software upon Webhook Integration.
  • A protocol should be prepared for packaging orders or transfer orders to notify the OMS from the ERP/Store management application of the actions to be performed by Store/Warehouse employees upon completion of the OMS Command API integration.