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Order Status Codes

In the system, various order statuses are used to track the progress and management of orders from placement to delivery and beyond. Each status code represents a specific stage in the order processing workflow, helping both customers and merchants understand the current state of an order.

Below is a comprehensive table detailing each status code, its numerical identifier, and a description of what each status signifies.

CodeStatusDescription
50cancellation_waitingThe cancellation request is pending and awaiting approval. The order remains in this status until a decision is made regarding its cancellation.
100canceledThe order has been canceled. The order has been removed from processing, and the product will not be delivered.
200waitingThe order is currently pending and awaiting processing. Necessary steps for order fulfillment have not yet been completed.
300payment_waitingPayment is awaited. The order is on hold until the customer completes the payment process.
350confirmation_waitingOrder confirmation is pending. The order will remain in this status until confirmation is received from the customer or relevant system.
400approvedThe order has been approved. It has been validated and is ready to proceed to the next stage of processing.
450preparingThe order is being prepared for shipment. This includes packaging and other pre-shipment activities.
500shippedThe order has been shipped and is on its way to the customer.
510shipped_and_informedThe order has been shipped and the customer has been informed about the shipment status.
520ready_for_pickupThe order is ready for pickup by the customer at a designated location.
540attempted_deliveryAn attempt to deliver the order has been made but was unsuccessful. Further action may be required to complete the delivery.
544review_startedThe review process for the order has begun. This may involve checking the order details or processing feedback.
545review_waitingThe order is waiting for review. This status indicates that the order is under examination or approval before further processing.
546waiting_for_payment (trade-in only)Payment is awaited for trade-in transactions. The order will remain in this status until the payment is completed.
547paid (trade-in only)Payment for the trade-in transaction has been completed. The order can now proceed to the next steps.
550deliveredThe order has been successfully delivered to the customer.
600refundedThe order has been refunded. The customer has been reimbursed, and the transaction has been reversed.